Career

Due to the expansion of our company and continuation of our quality services, we are seeking for dynamic individuals to join H.I.S. Travel.

Job Description:
We are seeking an experienced and driven Business Development Manager to lead a growing sales team and drive revenue expansion. This role will be responsible for identifying
new business opportunities, managing sales performance, overseeing project execution, and ensuring achievement of financial targets. The ideal candidate is commercially strong, hands-on, and capable of leading both strategy and execution.

Key Responsibilities:

Business Growth & Strategy
• Identify and develop new business opportunities to drive revenue growth.
• Develop and implement business development strategies aligned with company objectives.
• Expand market presence through partnerships, networking, and industry engagement.

Sales Leadership & Team Management
• Lead and supervise a team of Sales Executives and Sales Coordinator.
• Set sales targets and monitor team performance.
• Coach and guide team members to achieve KPIs.

Project & Resource Management
• Define project scope, goals, and deliverables in collaboration with Management.
• Develop project timelines and ensure milestones are met.
• Allocate resources effectively to maximize productivity.

Budget & Performance Management
• Manage budgets and monitor expenses to achieve profitability targets.
• Track revenue performance and ensure financial goals are met.
• Ensure continuity and effectiveness of advertising and promotional efforts.

Stakeholder & Client Management
• Build and maintain strong relationships with key clients and partners.
• Act as the main point of contact for major accounts.
• Ensure high levels of customer satisfaction.

Risk & Quality Management

• Identify potential business risks and develop mitigation plans.
• Conduct reviews to ensure deliverables meet quality standards.

Requirements:
• Minimum 3–5 years of experience in Business Development, Sales Management, or Project Management.
• Proven track record of achieving revenue targets.
• Strong leadership and team management skills.
• Excellent negotiation and presentation skills.
• Strong analytical and problem-solving abilities.
• Bachelor’s Degree in Business, Marketing, Management, or related field.

Performance Indicators (KPIs)
• Achievement of revenue and budget targets
• Customer satisfaction levels
• Growth of client portfolio
• Sustainability and continuity of advertising campaigns

To Apply: Interested candidates are invited to send their updated resume and a brief cover letter to hr-kul@his-world.com. Only shortlisted candidates will be contacted.

Job Description:
We are seeking motivated and results-driven Sales & Marketing Executives to drive business
growth and manage client relationships. This role involves identifying new business
opportunities, conducting client visits, delivering engaging presentations, and closing deals.
The ideal candidate is self-motivated, target-oriented, and confident in building long-term
relationships with clients.

Key Responsibilities:

• Identify and qualify new sales leads through networking, cold calling, and referrals.
• Conduct product demonstrations and sales presentations to potential clients.
• Negotiate contracts and close deals to maximize profitability.
• Maintain accurate sales pipelines and update CRM regularly.
• Build and nurture long-term client relationships.
• Stay informed of market trends, industry developments, and competitor activities.
• Collaborate with internal teams to ensure smooth delivery of products or services.

Requirements:
• Proven experience in sales, business development, or related field.
• Excellent communication, negotiation, and presentation skills.
• Confident engaging with decision-makers and senior management.
• Self-motivated, target-driven, and results-oriented.
• Willingness to travel for client meetings as required.

Performance Indicators (KPIs)
• Achievement of monthly and quarterly sales targets
• Acquisition of new clients
• Conversion rate and pipeline growth

To Apply: Interested candidates are invited to send their updated resume and a brief cover letter to hr-kul@his-world.com. Only shortlisted candidates will be contacted.

Job Description:
The Sales & Marketing Coordinator supports the sales team by managing administrative processes, coordinating internal communication, and assisting in light digital marketing activities. This role ensures smooth sales operations and helps generate leads through basic
online marketing support.

Key Responsibilities:

Sales Support & Administration
• Process sales orders and update CRM records.
• Prepare quotations, proposals, and contracts for clients.
• Maintain accurate customer and sales databases.

Coordination & Communication
• Act as liaison between sales team and other departments.
• Handle incoming customer inquiries via phone, email or online channels and direct appropriately.
• Schedule meetings and support presentation materials preparation.
Reporting & Monitoring
• Generate weekly and monthly sales reports to track progress against KPIs.
• Monitor sales expenses and support budget tracking.
• Track customer feedback to improve the sales process.

Light Digital Marketing Support
• Assist in posting content and promotions on company social media platforms.
• Support online campaigns under guidance from the Designer or Business Development Manager.
• Track basic performance metrics (e.g., engagement, leads generated) and report findings.

Customer Relationship Support
• Follow up with clients regarding orders, deliveries, or payments.
• Ensure all sales documentation is compliant with company policies.

Requirements:
• Proven experience as a Sales Coordinator, Sales Support, or similar role.
• Proficiency in MS Office (Excel, Word) and CRM software.
• Basic understanding of social media and online marketing.
• Excellent verbal and written communication skills.
• Strong organizational skills, multitasking, and attention to detail.
• Bachelor’s Degree in Business, Marketing, Management, or related field.

To Apply: Interested candidates are invited to send their updated resume and a brief cover letter to hr-kul@his-world.com. Only shortlisted candidates will be contacted.

Job Description:
We are seeking a creative, independent, and self-motivated Designer (Digital Marketing &
Creative Executive) to support the company’s branding, digital marketing, and content
creation needs. This role will execute design projects, manage social media platforms,
handle digital campaigns, and support marketing initiatives and company events. The Designer will work closely with Management, Sales, and external partners to ensure
consistent brand presence and effective online engagement.

Key Responsibilities:

Graphic Design (Online & Offline)
Online (Digital)
• Manage and maintain all company social media accounts. social media (Facebook, Instagram, TikTok, others)
• Create website banners, landing visuals & digital ads
• Design EDM (email marketing) layouts
• Produce promotional visuals for campaigns & launches
Offline (Print)
• Design brochures, flyers, catalogues & posters
• Create company profiles, proposals & presentations
• Design event backdrops, bunting, roll-up banners
• Liaise with printing vendors and suppliers

Marketing & Creative (Online & Offline)
Online Marketing
• Manage and schedule social media content
• Plan and execute digital marketing campaigns
• Monitor Meta Ads / Google Ads performance
• Track analytics and prepare marketing reports
• Develop content ideas (reels, short videos, creative posts)
• Monitor, analyze, and report on campaign and social media performance.
• Optimize content and campaigns to improve engagement and lead generation.
• Manage inquiries, comments, and messages received through social media.
• Act as the voice of the brand and engage with customers professionally.
• Support the sales team by responding to online inquiries and assisting in converting leads.
• Coordinate with partners, influencers, and collaborators for marketing campaigns.
• Build and maintain relationships with media and marketing partners.

Offline Marketing
• Plan promotional activities, events & exhibitions
• Coordinate corporate visits & partnership campaigns
• Support sales team with marketing materials
• Develop brand awareness strategies
• Assist in organizing and supporting company marketing events and campaigns.

Requirements:
• Proven experience in Graphic Design / Marketing with a strong portfolio.
• Proficiency in design software (Adobe Creative Suite, Canva, InDesign, or similar).
• Experience managing social media platforms and paid ads (Meta Ads, TikTok Ads).
• Basic understanding of digital marketing metrics and analytics.
• Strong communication and coordination skills.
• Ability to work independently and manage multiple projects under tight deadlines.

Preferred Qualifications
• Diploma / Bachelor’s Degree in graphic design and marketing or related field.
• Experience working with influencers or collaboration campaigns.
• Experience in travel, tourism, or service-related industries is an advantage.

To Apply: Interested candidates are invited to send their updated resume and a brief cover letter to hr-kul@his-world.com. Only shortlisted candidates will be contacted.

Job Description:
We are seeking a proactive and detail-oriented Junior Executive, Inbound Global Sales to support daily sales and operational activities. The successful candidate will assist the Manager in preparing quotations, reports, and tariffs in English, while coordinating with internal teams and external partners to ensure smooth and high-quality service delivery.

Key Responsibilities:

• Prepare accurate quotations, reports, and tariffs in English.
• Provide operational and administrative support to the Manager and relevant departments.
• Coordinate with hotels, transport providers, and tour guides to ensure seamless travel arrangements.
• Ensure timely and high-quality execution of assigned duties.
• Customize travel packages based on client requirements and preferences.
• Manage client inquiries and provide detailed product and package information.
• Handle client feedback and complaints promptly with effective solutions.
• Oversee execution of tour components including accommodation, transportation, and activities.
• Arrange logistics such as ticketing, hotel reservations, and transport scheduling.
• Monitor vendor performance and service quality based on customer feedback.
• Maintain strong relationships with clients to encourage repeat business.

Requirements:
• Fluent in Tamil (spoken and written) with strong proficiency in English (speaking, reading, and writing).
• Good negotiation and communication skills with customer-service mindset.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Minimum 2 years’ experience in the travel or tourism industry is preferred.
• High level of integrity, responsibility, and professionalism.
• Effective time-management and coordination skills.
• Flexibility to handle urgent situations and last-minute changes.
• Team player with good interpersonal skills.

Preferred Qualifications:
• Diploma or Degree in Tourism, Hospitality, Business or a related field.
• Familiarity with travel booking systems and reservation platforms.
• Additional language proficiency is an added advantage.

What We Offer:
• Work Location: Q Sentral, Kuala Lumpur.
• Opportunities for career growth within the global travel industry.
• Exposure to international clients and global sales operations.
• Training and development to enhance professional skills.

To Apply: Interested candidates are invited to send their updated resume and a brief cover letter to hr-kul@his-world.com. Only shortlisted candidates will be contacted.

Job Description:
We are seeking a proactive and detail-oriented Sales & Marketing Assistant (Japanese market – Maldives) to support our Managing Director in daily operational functions. The ideal candidate will be responsible for preparing quotations, reports, and tariffs primarily in the Japanese language. This position requires close collaboration with the Managing Director and other departments locally and Japan to ensure efficient and accurate output.

Key Responsibilities:
• Prepare quotations, reports, and tariffs accurately in Japanese.
• Support operational tasks and documentation required by the Managing Director and other relevant departments.
• Liaise with internal and external stakeholders using fluent Japanese, both written and spoken.
• Managing various administrative and operational duties.
• Ensure timely and high-quality execution of assigned responsibilities.
• Perform any other tasks as assigned by the Managing Director and other relevant departments from time to time.

Requirements:
• Excellent proficiency in Japanese language – speaking, reading, and writing (JLPT N1 or N2 preferred).
• Strong organizational, communication, and documentation skills.
• Ability to work independently and manage multiple tasks efficiently. • Prior experience in the travel or tourism industry is a significant advantage.
• High level of discretion, integrity, and professional commitment.

Preferred Qualifications:
• Bachelor's degree in Business, Tourism, Japanese Studies, or related field.
• Familiarity with Japanese corporate culture and professional etiquette.

To Apply: Interested candidates are invited to send their updated resume and a brief cover letter to hr-kul@his-world.com. Only shortlisted candidates will be contacted.

Job Description:
We are seeking a proactive and detail-oriented Junior Executive, Inbound Group (Japanese Language) to support our Japan-related education and exchange programs. The successful candidate will liaise closely with our Japan Sales Office and manage coordination for language training, school exchange programs, and educational tours.

Key Responsibilities:
• Read, write, and communicate effectively in Japanese and English.
• Liaise with the Japan Sales Office and prepare / submit quotations.
• Collect and compile materials for short-term Japanese language training programs.
• Identify and coordinate with local schools, confirming program details for school exchange initiatives.
• Propose and organize company visit programs for Japanese high schools.
• Arrange tours, including hotels, restaurants, transportation, and related logistics.
• Attend and coordinate group tours during in-town programs to ensure smooth operations.

Requirements:
• Proficiency in Japanese (reading and writing required).
• Good communication and coordination skills.
• Strong organizational and time-management abilities.
• Experience in education programs, travel coordination, or tour operations is an advantage.
• Able to work independently and handle multiple tasks efficiently.

What We Offer:
• Opportunity to work closely with Japan-based partners.
• Exposure to international education and cultural exchange programs.
• Supportive and collaborative working environment.

To Apply: Interested candidates are invited to send their updated resume and a brief cover letter to hr-kul@his-world.com. Only shortlisted candidates will be contacted.